Everyone at mini was professional throughout

Very satisfied

The sales man was excellent very helpfu

Usual good service

Was kept informed both by Lewis (despite him being furloughed) and the emails

video providing details of service issues was a good way of letting me know of any concerns

Easy drop off and pick up

Great service from start to finish

Was seen promptly and kept updated throughout the day and collected car at the time I was given.

Great technician David Banfield I know I can trust him to do a good job and know he's checked everything to make the car safe again until the next service , the video inspection is a good touch It feels like a new car again thank you David !

Very impressed by the video of the service in process!

The MOT was fine. However I was told on the phone when I booked the MOt that it included a years breakdown cover. I have received any details for that cover

The vehicle was away for 2 weeks, there were only 2 progress updates - one prompted by me, and, despite being given back with a 'sanitised' sticker, it hadn't been cleaned on the inside that I could see.

very helpful customer service

Our sales rep, Lewis Parker, was outstanding. He went over and above to make sure we were satisfied through the whole process. We came in to assist our daughter buy her first brand new car and ended up ordering one for ourselves.

Ther service itself was fine - No problems at all

Ashley King was helpful and informative from first meeting to collection.

Service was done with no problems

Full video of the service

Jack was very pleasant and helpful

We had already made our choice and the local provider of the vehicle was clearly well placed for our order

All work done to time

Very good, quick and easy with no hassle.

Staff were outstanding - kind, and going out of their way to help with an unusual set of circumstances.