The job was completed as specified

Smooth transaction

Lewis went out of his way to make sure the transition to the new mobility car was stress free

Jacob kept me updated and text me as soon as it was ready

Smooth and easy

Good service, nothing missed,

new car immaculate on pick up, no complaints

The team seemed maybe a little stretched / rushing around a little - but that aside really good service.

Every question I asked was answered and explained clearly to me. Polite service and not pushy like some car sales companies

Considering the problems with closed dealers due to covid they did everything possible to make the experience as painless as it could be.

Everything went smoothly

Fine

Service was carried out and I was kept up to date with the progress.

I was kept informed of progress as well as the condition of the car, while it was being serviced. The video emailed across was informative and useful

All the buying was done by phone due to the pandemic, I was assured that I could contact the sales assistant whenever I wanted to know anything or had any problems, it all went very smoothly.

Very well organised and kept me informed all the way.

My overall experience was positive from dtatty to end

One small thing. I was told it would be about 1.5 hours. It was actually 2 hours. No problem, but why not say about 2 hours!

COVID restrictions stop a smooth handover

good customer service

Barons provide good customer service although while waiting in the customer lounge there was no refreshments available.

Personal service via video and phone during the day of the service

It was very good,nice and easy