OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 69 comments received in the last 90 days.
12 April 2024
Staff helpful
09 April 2024
Charlotte, the Sales Manager is the reason I always return to whichever branch she works and ultimately the reason I choose mini. Charlotte's unique manner and attentiveness stands her above many. She is knowledgeable and her honest and open opinio
04 April 2024
Service from Ashley King was very good.
03 April 2024
Cristian Clark very helpful fast and efficient
28 March 2024
Every thing was perfect
21 March 2024
Exstremly satisfied
21 March 2024
It was fine we were just switching out one car for another exactly the same.
21 March 2024
from start to finish really looked after us , and took my wife through every aspect of the sale inc test drives spec s colour choices and advice , and on the day of the pick up spent ages with her setting up the car so everything was working
20 March 2024
Christian Clark was really great throughout the whole experience
13 April 2024
Very happy with the service provided.
12 April 2024
On time, follow up phone call to say when ready. Video of what they were looking at. Car washed and ready on time.
11 April 2024
Very efficient
11 April 2024
The process of dropping my mini for MOT & service was smooth and simple. Everything ran like clockwork. What impressed me greatly was that at no point was I ever left wondering where to go - a member of staff would automatically step in and guide me
08 April 2024
The car was serviced as required and cleaned and good communication. Not sure I like a list of all recommended repairs and costs via automated messages.
04 April 2024
Always say when the car is going to be ready and on time. The staff is always friendly!
31 March 2024
The process went smoothly
31 March 2024
The whole process was easy from start and the staff were very helpful
26 March 2024
Never received any paperwork forvthe recall work carried out.
26 March 2024
Very easy to order the mini badge I wanted.
18 April 2024
Smooth and quick, all online which was ideal