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Customer Reviews.

sales

5

Everything was catered for that we asked and Terri gave us all the answers and guidance needed from day one.

05 December 2018

service

4

Happy with end of wArranty check but it would have been good to do MOT at same time but cost double my local centre.

05 December 2018

service

4

It's never cheap

05 December 2018

sales

5

Excellent service

04 December 2018

service

4

Overall the service experience was excellent. However, I was not made aware of the charge for a courtesy car at the time of booking. The charge was nominal but itÂ’s application should have been made clearer.

04 December 2018

service

3

The problem with booking in process lowers my score from 5 stars.

02 December 2018

service

4

Work was completed to a high standard. However on the day of work there was no loan cars available.

01 December 2018

service

1

Even recently the car underwent a health check & it was pointed out that I had a screw in the rear offside tyre & would cost £175 to replace the wheel. No mention that it could be possibly be repaired.

29 November 2018

service

4

QUICK FRIENDLY AND EFFICIENT SERVICE

28 November 2018

service

5

faultless from beginning to the end of service.

28 November 2018

sales

5

The salesman explained everything about the new vehicle, I was shown the vehicle before the final hand over to make sure I was happy. The vehicle was located I a dedicated side showroom, I felt very important, Spot On I like that

23 November 2018

service

5

All work done in the time we were told.

23 November 2018

service

5

The offer of a coffee/cake was much appreciated whilstwe were waiting for the return of my car

21 November 2018

service

5

All sorted immediately

20 November 2018

service

5

I always receive excellent service. Everything required is explained in detail by David at the Mini service reception desk before a decision is made on servicing, repair work required.

17 November 2018

service

4

There was just one thing left outstanding to complete which will be carried at a second visit

15 November 2018

service

5

Excellent Service

15 November 2018

service

4

Happy with the service. Everything explained good video

11 November 2018

service

5

Staff are always very friendly

07 November 2018

service

5

Felt valued

06 November 2018

sales

5

professional and friendly and Lewis kept us updated

05 November 2018

service

5

When we came to collect the car after the service, the person booking us in was very helpful and took the time to explain details of the Mini system and how everything worked. Actually explained everything while sitting in the car.

31 October 2018

service

5

Very satisfied, the team fitted me in with a service schedule that was convenient with my work pattern & I could wait on site while the service was completed.

30 October 2018

service

5

I was looked after from start to finish and felt valued as a customer

30 October 2018

service

5

Very easy to deal with and service completed ahead of schedule

28 October 2018

service

4

Polite and friendly.

25 October 2018

service

5

No issues

23 October 2018

sales

5

The staff friendly and very helpful throughout the whole experience at the mini centreAdam helpful with instructions on new car and how to clear data on my old miniBen remember me from previous sale , so came and had a conversation with me

23 October 2018

service

5

Very efficient and friendly service

23 October 2018

service

3.5

See above for changes to the service reception. Staff (David) were good as always.

22 October 2018

service

5

The service was impeccable

22 October 2018

service

3

There was hardly any diesel in the courtesy car I had for the day.Mini has been squashed into the BMW garage which I hope is only on a temporary basis.

19 October 2018

service

5

Nothing to comment.

19 October 2018

service

4

Quick service

18 October 2018

service

5

Easy. Helpful. Quick and Effcient.

17 October 2018

service

5

Friendly staff

16 October 2018

service

4

It was only when I arrived for the service that I was told about an additional piece of work that was needed concerning a stabiliser to be fitted to the roof/soft top. This would add an hour to the visit I hadn't planned for so I booked seperate visi

16 October 2018

service

4

Barons offer a complimentary wash and hoover , but twice now they always seen to miss the boot when it comes to the hoover, and I feel the wash is just a quick wash, screen was smeared

13 October 2018

sales

5

Kept informed of up tp date position

10 October 2018

service

5

All procedures were explained to me and the car was valeted and washed on collection.

10 October 2018

service

5

Nothing was a problem, everything done to my satisfaction.

09 October 2018

sales

5

Both times I've purchased my mini through Adam Moody in barons Stansted the sale has been so professional and personal which really makes a difference.

09 October 2018

service

5

Didn't have correct spark plugs for booked service, so needed a second trip, hence not completely satisfied, but this was resolved at second appointment, so now I am!

06 October 2018

sales

5

Experienced but not pushy sales team. Decent PX price. Cool showroom.

03 October 2018

sales

5

Lewis was great from start to finish

03 October 2018

sales

5

Very satisfied it was all organised and professional

03 October 2018

service

5

For finding out the problem with our newly fitted engine and advise with future problems.

30 September 2018

service

2

It is very difficult to telephone anyone in the Barons Service department to book a service/repair. I tried 3 times on one day and left a answerphone message. Received no call back.

29 September 2018

sales

5

The Sales Executive Lewis Parker was excellent from the first visit to the showroom through to picking up the new car.

28 September 2018

service

4

Good feedback on the state of my car