Brilliant service from start to finish.
Brilliant service from start to finish.
Enthusiastic and knowledgeable staff
Helpful, friendly staff who know the product. Gave you confidence.
Again a smooth handover of the new car, Adam was good throughout, car arrived earlier than expected.
They did everything that was needed.
Happy with service and loan car.
Very helpful and everything that they said they would do was done with no fuss and very professionally also staff were very polite and friendly.
Attentive service which matched our needs.
Helpful and fitted me in.
Car was returned as expected , service team were very helpful
Team stayed in touch and made ir an exciting enjoyable experience.
Excellent, everything went as planned very happy
First class service
Could not really fault it
Everything was completed to my entire satisfaction.
They are still sending emails to my daughter when I have ownership of the car!!!!!!!!!!!
Lewis kept me up to date at all times letting me know when the car was coming in and could fit around my diary too
The wifi didn't work, otherwise would have been completely satisfied, I lost time I couldn't really afford to lose!
Managed to fit the vehicle in for a service and honesty
Excellent service once repair booked in.
On returning home I realised I had no actual report of of the work carried out, i.e. some updating was required. What was this for? What benefit will it be to the driver? Could you please advise.
Show room was beautiful
Excellent customer service. Helpful, friendly and informative staff
Excellent sales person who looked after me for purchase and delivery of my mini
Communication great, my mini is fantastic and slight confusion with bike rack dealt with in a friendly and helpful manner, thank you
The problem was quickly discovered. The part was ordered and delivered quickly. A loan car was found for me.also we were given a discount!
I was very happy with the work done on my car
Everyone at the center was extremely friendly especially ben
Waiting area was OK but TV was the only distraction on offer. No newspapers or magazines etc. I had my tablet and phone with me to occupy myself but 90 minutes could be a long wait otherwise.No problems with the service itself and car nicely cleaned
Barons did raise the battery issue with miniUK on behalf
For serious health reasons it was necessary for me to change from a 3 door convertible to a 5 door hatch within 8 months of my first purchase. The whole process was handled very professionally.
Very easy experience
The only let down when booking the mini in was I spent half hour I couldn't believe how long it took. I think I had gone through to a call centre, plus we have two minis it must have been a bit confusing but we got there in the end.
Efficient & cleaned carvas well
Ive told them over and over that I am Brian Roberts, the owner of the car not Rhiannon Roberts, my daughter, who also owns a Mini yet they (and you) still keep addressing stuff to her!
Sales team were courteous, competant, friendly and enthusiastic about their brand - it was infectious!
The staff were friendly and helpful
Job completed to my satisfaction.
I put my car in for the not on the Monday it needed work on it I was told I would get it back Wednesday I got it back Tuesday night very pleased as I would have had to get the train in again Wednesday to work.
I was very happy with my purchase and picking up my mini. It looked spotless!
Very helpful and friendly service but we were not informed on all the details when additional work was required on the car
Perfect, considering the 4 of snow outside!
Very patient and helpful
From beginning to end of the purchase, Rob was very professional, kept me informed every step of the way, answered all my questions. He was very knowledgeable, knew his very product well.
Knowledgable employee who knew how the mobility scheme worked
Excellent knowledgable staff and fantastic customer service! The mini showroom coffee machine wasnt working because of a refurbishment so I was offered a coffee from nearby BMW - excellent service and great staff
I was very satisfied , kept us informed , car was delivered earlier then expected , great service from our garage
Service and attention from the team.